Yet more transgender chaos recently. A transvestite man who identifies himself as a female was unable to make phone transactions with his bank for security reasons because they rightfully pointed out that he ‘sounds like a man’.
Transgender Confusion as HSBC also sent card to MR Ellen
22 year old Kurtis Westerleigh who now goes by the girls name “Ellen”, also received a new bank card addressed to ‘Mr’, instead of ‘Miss’, despite telling HSBC he now wants people to also play along that he is female. He was unable to withdraw money from his account because the operator had concerns and was certain it was a different person due to sounding distinctly like a man. This was even after passing security so the operative was in disbelief that it was a woman he was speaking to.
Kurtis has been told he will have to make the trip to his local branch, in central Nottingham, to perform transactions.
He told the Nottingham Post: ‘Every time I ring up to speak about my account they say I “don’t sound like a woman.” I have to prove who I am and I shouldn’t be having to do that.
Transgender man aware he sounds like a man
‘I know I sound like a man but that is not the point. I do feel uncomfortable ringing up my bank. It has happened three or four times and it is ridiculous.’ Kurtis now has to bring his ID to the local Nottingham branch and make the six miles journey from his Strelly Village home.
Kurtis added: ‘It gets to the point where I have told them several times ‘I am transgender. It is in my file. I should not have to keep saying it.’ He accused the bank of ‘not taking the trans community seriously’.
Transgender mans family and friends happy to support and pretend
Kurtis, says he felt uncomfortable living as a man for some time and his friends and family have been supportive through is surgeries and are more than happy to play along to make things easier.
HSBC says it is reviewing Kurtis’s complaint and have introduced changes to their system and updated training to allow for transgender customers who are offended when services will not play along with the gender pretence.
A spokesman for the bank said: ‘We are very sorry for the disappointing level of service experienced by Miss Westerleigh, and are committed to learning from this to help ensure it doesn’t happen again. ‘We are a proud and active supporter of customers and colleagues across the broad spectrum of diversity of sexuality and gender identity.’